By using any 7fb service, you agree to this privacy policy. We never sell your data to third parties.
Table of Contents
End-to-End Encryption
All your personal data and payment details are protected via SSL/TLS encryption. No third party can access this information.
Data Minimization Policy
7fb only collects information that is strictly necessary. We never ask for unnecessary or excessive personal data.
Not Sold to Third Parties
Your data is never sold to advertisers or third parties. Your information is completely safe with us.
Transparent Data Usage
You can find out how your data is being used at any time. We have nothing to hide.
Right to Erasure
You may request that your personal data be deleted. We will comply unless there is a legal obligation to retain it.
Account Security
Your account is always protected through two-factor authentication and regular security audits.
What Data We Collect
Under 7fb's privacy policy, we collect two types of information from you — data you provide directly and data collected automatically. Details are provided below:
Information Provided Directly
When you register, make a deposit, or contact support at 7fb, you provide certain information directly. This includes:
- Full Name & Date of Birth
- Mobile Number & Email Address
- BKash, Nagad, or Rocket Number (for payments)
- National ID or Passport Number (for KYC verification)
- Residential Address (if applicable)
Automatically Collected Information
When you use the 7fb website or app, certain technical data is collected automatically. This information is used to improve service quality:
- IP Address & Device Type
- Browser & Operating System Version
- Login Time & Session Data
- Game History & Transaction Records
- Cookies & Similar Tracking Technologies
Good to Know: 7fb never stores your full bank account details. All payment processing is handled through fully secure third-party gateways.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity-Related | Name, Date of Birth, NID | Yes (for KYC) |
| Contact Information | Mobile Number, Email | Yes |
| Payment Information | BKash/Nagad Number | Yes (for transactions) |
| Technical Information | IP, Device & Browser | Automatic |
| Gaming Information | Betting History, Win/Loss | Automatic |
Purpose of Data Collection
7fb uses your data only for specific, legitimate purposes in accordance with its privacy policy. Your personal information is never used for unnecessary reasons. The main purposes are:
- Account Management: To ensure secure registration, login, and account safety.
- Payment Processing: To process deposits and withdrawals and prevent fraud.
- KYC Verification: To verify your age and identity, and to prevent money laundering.
- Customer Service: To resolve your complaints or queries.
- Service Improvement: To improve your experience on the website and app.
- Promotional Communications: To send you bonus and offer notifications (you can turn these off at any time).
- Legal Obligations: To meet regulatory requirements.
- Responsible Gaming: To detect excessive gaming behaviour and provide appropriate protection.
Unsubscribe from Promotional Emails: If you do not wish to receive promotional emails or SMS from 7fb, simply let our support team know and we will opt you out. Notifications related to your core account cannot be disabled.
How Your Information Is Kept Secure
Data protection is at the heart of 7fb's privacy policy. We use industry-leading security technologies to keep your data safe at all times.
Technical Security Measures
- 256-bit SSL Encryption: All data transmissions are encrypted and cannot be intercepted.
- Firewall Protection: An advanced firewall system blocks unauthorised access.
- Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
- Regular Security Audits: Regular security audits are conducted by third parties.
- Data Backup: Your data is regularly backed up on secure servers.
Institutional Security Measures
- Only authorized personnel have access to your data.
- All staff are bound by confidentiality agreements.
- A complete log of all data access is maintained.
- Users will be notified within 72 hours in the event of a data breach.
What You Should Do: Keep your password strong and never share it with anyone. Avoid logging in over public Wi-Fi. If you notice anything suspicious, contact support immediately.
Sharing Information with Third Parties
7fb never sells your personal data. In limited cases, certain information may be shared with specific third parties — always to maintain service quality or to meet legal obligations.
| Third Parties | Why It Is Shared | What Information |
|---|---|---|
| Payment Gateway | Transaction Processing | Payment Information |
| KYC Service Provider | Identity Verification | Identity Document Information |
| Legal Authorities | Legal Obligations | Required Information |
| Cybersecurity Firm | Fraud Prevention | Device & IP Information |
What We Never Do: Sharing your data with advertisers, data brokers, or any third party for commercial purposes is strictly prohibited — this is a core commitment of 7fb's privacy policy.
Cookie & Tracking Policy
The 7fb website and app use cookies to enhance your experience. Cookies are small text files stored on your device that help the website remember your preferences.
Types of Cookies We Use
- Essential Cookies: Used to maintain your login state and session — these cannot be disabled.
- Functional Cookies: To remember your language and preferences.
- Analytics Cookies: To understand which sections of the site are used most.
- Security Cookies: To detect fraud and bots.
Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect certain features on 7fb and may require you to log in more frequently.
Cookie Management: You can manage cookies at any time through your browser settings. Chrome, Firefox, and Safari all support this feature.
Your Rights
Under 7fb's privacy policy, you have full rights over your own data. Your key rights are outlined below:
Right to View
You can find out what personal data we hold about you.
Right to Correction
You may request corrections to any inaccurate or outdated information.
Right to Deletion
You may request deletion of your data where there is no legal obligation to retain it.
Restriction of Processing
You may request that processing of your data be restricted to specific purposes.
Data Transfer
You can obtain your data in a machine-readable format.
Right to Object
You may opt out of having your data used for marketing purposes.
To exercise any of your rights, please contact our support team. We will respond to your request within 30 days. In some cases, additional information may be required to verify your identity.
Data Retention Period
7fb does not store your data indefinitely. Each type of information is retained for a defined period and then securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration the account remains active | For Service Delivery |
| Transaction Records | 5 Years | Legal & Financial Regulations |
| KYC Documents | 5 Years | AML/KYC Compliance |
| Gaming History | 3 Years | Dispute Resolution & Audit |
| Support Contact | 2 Years | Quality of Service Assurance |
| Log & Technical Data | 1 Year | Security & Error Analysis |
After Account Closure: If an account is closed due to legal obligations, certain data will be retained for a specified period. Once that period expires, all data will be permanently deleted.
Policy Updates & Contact
7fb may update this privacy policy at any time. For significant changes, a notice will be posted on the website and sent to your registered email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or wish to exercise your rights, please contact our support team. We are always here to help.
Privacy Contact: For any questions regarding your data protection, email us at — [email protected] — Our dedicated privacy team will respond within 72 hours.
To learn more about responsible gaming and your protection, visit our Responsible Gaming Visit the page. To learn about our terms and conditions, Terms and Conditions Visit the page.